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Submit a return
General Information
Name
*
Email
*
Telephone
Order ID
*
Please provide your order ID. It should look like this: 000000065.
Product ID/SKU
*
If you wish to return multiple products from your order, add them separated by a comma ','. The product ID/SKU looks like this: RG-GLASS-H20PRO
Reason for return
*
- - Click to Select - -
Just changed my mind
Ordered by mistake
Ordered wrong item for my device
I have received a different item
The item arrived damaged
Missing parts or accessories
Faulty product
What would you like us to do?
*
- - Click to Select - -
Issue me a refund
Send a replacement
Send an alternative item
No action required
If a replacement or an alternative item is not available, we will issue a refund automatically.
Would you like to add additional information?
Please add additional information related to this return.
Returns Terms and Conditions
*
I agree!
By checking this box, I confirm I am authorised to initiate a return process and I have read and agreed with the Returns and Refunds policy set by heySHOP.co.uk. The policy can be found on our website www.heyshop.co.uk
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